Last updated: 1 March 2026
1. 关于我们
MyGame is the trading name for our online entertainment platform serving Malaysian players. References to "we," "us," and "our" in this policy mean the operating company behind MyGame.
2. 我们收集哪些资料
We collect data in three categories:
您提供的账户资料
- Name, date of birth, phone number, email, and ID details.
- Bank account details for deposits and withdrawals.
- Communications between you and our support team.
我们生成的活动数据
- Bets placed, games played, deposits, withdrawals, bonuses claimed.
- Login timestamps and the IP address you connected from.
- Device fingerprint, browser type, operating system.
Cookie 与追踪
We use cookies for session management, security, and aggregated analytics. You can disable cookies in your browser, but parts of the platform may stop working if you do.
3. 为何收集
- To run your account — login, deposits, withdrawals, gameplay.
- To verify identity — KYC checks required by anti-money-laundering regulations.
- To detect fraud — unusual patterns, multi-accounting, bonus abuse.
- To improve the product — aggregated analytics on which features are used and where players run into friction.
- To communicate with you — service notices, security alerts, and (with your consent) promotional offers.
4. 我们与谁共享资料
我们仅与以下方分享最低限度的必要资料:
- Game providers — your username and session data, so the game can record your activity.
- Payment processors — your name, account, and transaction details.
- KYC and fraud-detection services — your ID and activity data, to verify identity and screen for risk.
- Authorities — when required by law, court order, or regulation.
我们绝不会将您的个人资料出售予第三方用于广告。
5. 数据安全
All traffic to MyGame is encrypted with 128-bit SSL. Personal data is stored on encrypted databases with restricted access — only employees who need it for their role can see it, and access is logged. We hold an active security review schedule and run penetration testing on our infrastructure.
6. 资料保留期限
Account data is kept for as long as your account is active, plus a minimum of seven years after closure for AML/regulatory compliance. Marketing-consent data is kept until you withdraw consent. Aggregated analytics data is kept indefinitely but cannot be tied back to individual users.
7. 您的权利
您有权:
- Access — request a copy of the personal data we hold about you.
- Rectification — correct inaccurate or incomplete data.
- Erasure — delete your data, subject to legal retention requirements.
- Restriction — limit how we process your data.
- Portability — receive your data in a machine-readable format.
- Withdraw consent — at any time, for marketing communications.
如需行使上述任何权利,请通过以下方式联系我们的隐私团队: contact page. 我们将在 30 天内回复已验证的请求。
8. Cookie
我们设置的 Cookie 分为三类:
- Essential — session, login, and security. Cannot be disabled without breaking the platform.
- Functional — language preference, remembered username. Disable these and you'll lose those preferences.
- Analytics — aggregated usage patterns. Always anonymous, never used for ad targeting.
9. 未成年人
平台仅供 18 岁及以上成年人使用。我们不会有意收集 18 岁以下人士的资料。若发现未成年账户,我们将在 30 天内关闭账户并删除所有相关资料。
10. 政策变更
If we make material changes, we'll email you and update the "last updated" date at the top of this page. Minor wording or clarification changes happen without notice.
11. 联系
若有隐私相关问题、请求或疑虑,请通过以下方式联系我们: contact page 邮件主题为「Privacy」。